CallTrackingMetrics Unique Company Culture

CallTrackingMetrics has several very unique company cultures. First, we live and breathe our product. Our entire phone system is set up to use our own phone routing software so that we are all intimately aware of the way it works and able to quickly identify issues our clients might be experiencing. The staff are passionate…

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Vanity Numbers: A Critical Tool For Your Advertising Arsenal

You may have heard the term “vanity number” before. A vanity number is a phone number that spells out your business or service so that callers remember it and associate it to you. Large corporations like FedEx (1-800-GO FEDEX®), UPS (1-800-PICK UPS®) and 1-800-FLOWERS® all have used vanity numbers for years. Their numbers tell consumers…

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Agency or Enterprise?

One of the most commonly asked questions I receive is, “Should I sign up for Agency or Enterprise?” Both of these plans allow you to have an unlimited number of sub accounts and users. There are number of key differences… White Label On the Agency plan you can white label on our calltrackingapp.com domain. Your…

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CallTrackingMetrics: The Key to Customer Success

At Loud Rumor, we provide AdWords management and Facebook Advertising as top services for small businesses. But in order to really track the leads that our clients get from their campaigns, we use a few different tools. One of our all time favorites is call tracking. That’s where CallTrackingMetrics comes in – and it’s gotten…

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The Importance of Backup Payment

Here at CallTrackingMetrics we know that sometimes stuff happens with your credit card.  It might get lost, stolen, compromised or even just canceled. When this happens, we know that sometimes you might forget where you have entered that credit card for payments and might forget to update to a new credit card. CallTrackingMetrics provides you a way to…

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Using Google’s Tag Manager to install CTM’s Tracking Code.

Utilizing Google’s Tag manager is an easy and effective way to install CallTackingMetrics Tracking code to all your website pages with the click of a button. First insure that you have properly configured your Tag Manager. Learn More here. Log into your Tag Manager. Select New Tag. Name your Tag something easily recognizable. Select custom HTML….

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Getting to Know Your CallTrackingMetrics Call Log

The CallTrackingMetrics Call Log is home to a world of insight on your clients and how your agents interact with them. At a glance you can see the call volume, call source, call duration, who’s answering the calls, website visitor information, and so much more. Each call will be logged chronologically as they come in,…

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41 Killer PPC Tips for Realtors

Enable Sitelinks Sitelinks are a feature in Adwords that allows you to create additional links to pages beyond the destination landing page in your advertisement.  Common sitelinks are “free shipping” or “store hours”. The cost of a sitelink click equals the cost of a click on the display URL in the advertisement.  You’ll be charged…

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CallTrackingMetrics New Export Feature

After many requests from our Agency and Franchise clients CallTrackingMetrics is happy to announce a new export feature. Clients on the Agency and Enterprise plans can now export calls from the call log across all of their sub-accounts. Here’s how: Go to your Call Log then click the export icon in the top right or you…

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