Boost efficiency and sales across the organization.
Whether you’re launching a sole proprietorship or busily staffing a startup, you’re operating under quite a bit of solid data—and maybe some serious misconceptions as well. In the startup world, myths abound, and some of them can hurt you or
We are excited to announce the release of Custom Fields. Custom Fields allow users to add fields that are important to their business into CTM and use them in routing, reporting and integration flows. Each business has particular fields of information that are
CallTrackingMetrics® integration with Next Caller® increases your sales conversions and agent efficiency by delivering rich caller data to agents in real time and providing advanced routing capabilities based on the caller profile. Next Caller, the provider of CallTrackingMetrics advanced caller
We’ve been busy this summer and have made a number of major updates to our Salesforce integration, making it one of the industry-leading solutions for Salesforce with OpenCTI. With Salesforce and CallTrackingMetrics, it’s now easier than ever to personalize how tasks, leads,
CallTrackingMetrics has taken our Unbounce integration to the next level by introducing a FormReactor integration. Now, all Unbounce forms can be integrated with FormReactor, allowing Unbounce users to see both their phone calls and form submissions within CTM’s Call Log and
Product Enhancements Our team has been busy this summer rolling out new features and integrations and working hard to enhance the tools we already offer. Recently we’ve made a few changes you might have noticed: Enhanced Visitor Detail Refined Report Search Change