Product Announcements
Product Announcements
Image of Access control search options

Presets for Everyone Presets are now available for all Agency accounts! Presets are pre-defined settings which can be used to instantly configure records like tracking sources or call queues within your account. Bulk Text Message Enhancements We’ve improved the interface of

Read more

We’re working on a new “Quick Help” tool inside the main Help menu. This comprehensive step-by-step guide delivers a sequence of interactive tips and tutorials to help users navigate through the platform quickly and effectively.  There is a ‘Help’ tab

Read more

Expanding agency offerings to include call tracking shouldn’t be stressful, but we also know how challenging it can be to present the added value and benefits in a clear and concise way.  So, our call tracking experts have created a marketing

Read more

CallTrackingMetrics released a new integration with Bizible, a leading B2B marketing performance management solution that enables the entire marketing team to understand performance of past efforts and predict the future with powerful insights. Launched in 2013, Bizible unifies user behavior and

Read more

CallTrackingMetrics understands the high priority you place on connecting with prospects and clients and wants to help you reach them better—and faster. To that end, we’re excited to announce a new feature to our call management platform: Auto Dialer. This productivity-driving

Read more

Image of man receiving a SMS billing alert

We’re pleased to announce that users may now opt-in to receive an SMS notification for critical billing issues within your CallTrackingMetrics account. This is a powerful new tool that enables you to respond to critical issues faster and more efficiently. Statistics

Read more

We are excited to announce the release of Custom Fields. Custom Fields allow users to add fields that are important to their business into CTM and use them in routing, reporting and integration flows. Each business has particular fields of information that are

Read more

Unbounce Integration

CallTrackingMetrics has taken our Unbounce integration to the next level by introducing a FormReactor integration. Now, all Unbounce forms can be integrated with FormReactor, allowing Unbounce users to see both their phone calls and form submissions within CTM’s Call Log and

Read more

CallTrackingMetrics University

CTM University Since we launched CallTrackingMetrics in 2012, we have continually added new features, capabilities, and ways to leverage the software in response to feedback from customers. We announce general updates in monthly newsletters, on our blog, through topical webinars and our online support

Read more

Have you ever looked at your ringing phone and said to yourself “I dont know anyone that would be calling me from that part of the country, so I’m not going to answer”? Our new Adaptive Outbound Dialing feature gives

Read more

Load More