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Presets for Everyone Presets are now available for all Agency accounts! Presets are pre-defined settings which can be used to instantly configure records like tracking sources or call queues within your account. Bulk Text Message Enhancements We’ve improved the interface of

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CallTrackingMetrics released a new integration with Bizible, a leading B2B marketing performance management solution that enables the entire marketing team to understand performance of past efforts and predict the future with powerful insights. Launched in 2013, Bizible unifies user behavior and

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CallTrackingMetrics understands the high priority you place on connecting with prospects and clients and wants to help you reach them better—and faster. To that end, we’re excited to announce a new feature to our call management platform: Auto Dialer. This productivity-driving

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Staying competitive means embracing digital marketing, but not all industries are adopting the tools of the new millennium at the same pace. In the legal sector, for example, only 60 percent of small law firms have websites, much less a

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improved google integrations

We love customer feedback, and thanks to your requests we’ve added the option to delay when an Event is sent into Analytics for ‘Call Extensions’ and ‘Call-Only’ ads. Prior to this enhancement, Call Events were sent into Analytics seconds after the call

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We are excited to announce the release of Custom Fields. Custom Fields allow users to add fields that are important to their business into CTM and use them in routing, reporting and integration flows. Each business has particular fields of information that are

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  We’ve been busy this summer and have made a number of major updates to our Salesforce integration, making it one of the industry-leading solutions for Salesforce with OpenCTI. With Salesforce and CallTrackingMetrics, it’s now easier than ever to personalize how tasks, leads,

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September 2016 product ehancements

Product Enhancements Our team has been busy this summer rolling out new features and integrations and working hard to enhance the tools we already offer. Recently we’ve made a few changes you might have noticed: Enhanced Visitor Detail Refined Report Search Change

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With vacation hours spent and back-to-school traffic bogging down our commutes, lots of us are looking for a post-summer boost in productivity. That third cup of coffee isn’t the answer—well it’s not the only answer. Before you pour number four,

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