Recorded Webinars
Recorded Webinars

Missed our joint webinar with Twilio about which call tracking solution is right for your business? Watch on-demand and we’ll help you gauge the best option for you whether you’re looking to: Invest in developer skills to add Twilio building blocks

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Healthcare providers need a way to track the performance of their advertisements and call center agents just like other businesses, but they also need to protect the sensitive information being collected. CallTrackingMetrics offers a set of features that allow medical customers

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The webinar walks through each step of setting up both integrations and highlights the differences between the two. Key factors that separate CTM’s Google Analytics and Google AdWords Integrations: Google Analytics: CTM sends all inbound calls into Google Analytics as

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The webinar begins with a short animated video illustrating how GeoContact dynamically swaps phone numbers on your website based on the visitors geographic locations. After the animation, Bob demonstrates how incredibly easy and quick, it is to set up and

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Call tracking is traditionally thought of as a way to link calls back to an advertisement but our services have expanded to offer many more ways to increase conversions and revenue — dramatically impacting the bottom line of a business

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In this webinar, we will cover:    1) New CAKE integration  2) New Marketo integration 3) Updates to the Salesforce integration including the Open CTI Phone  4) New Google Adwords integration to track click to call and call only ads 

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CallTrackingMetrics is pleased to announce the launch of their latest feature, Call Transcriptions. Call transcription are an exciting new feature that transforms the audio of your calls into speaker organized scripts. This can be a great tool for reviewing calls

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Todd Fisher, our CEO, recently reviewed some of the latest enhancements we have made to the software to meet the needs of our contact center customers. If you missed it, you can watch it here  

Features the video will discuss: options for routing calls to agents through browser phone, cell phones and landlines routing based on schedule and in the moment agent availability weighted routing to agents based on skill/priority sticky routing so callers get to

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