Healthcare providers need a way to track the performance of their advertisements and call center agents just like other businesses, but they also need to protect the sensitive information being collected. CallTrackingMetrics offers a set of features that allow medical customers to maintain compliance with the regulations of HIPAA and HITECH while still being able to leverage the critical data for their marketing and sales departments.
This webinar covers:
- Basics of HIPAA – privacy and security
- Tools to track and enhance call performance
- Security features to leverage call tracking while being HIPAA-compliant
Download the HIPAA webinar presentation deck.